PriceSenz believes that our market and stakeholders expect and deserve excellent service. We live by a set of values defined in the PriceSenz credo, which states: «We are relentless in finding opportunities to get better every day.» We strive to continually improve the services we provide by implementing a management system that complies with the international standard for quality — ISO 9001. This includes a commitment to meeting the requirements of our clients, learning from client feedback, and strict adherence to legal and regulatory requirements. As part of our quality system, we are also dedicated to ensuring its effectiveness and continuous improvement. We believe that only by providing outstanding service quality can we achieve long-term success and sustained improvement. All personnel within PriceSenz are responsible for the quality of their work. We have established systems for employee development and training along with a culture of knowledge-sharing and improvement. While we strive hard to provide excellence in our products and services, we recognize that at times, we fall short of our own standards. When a customer complains, we are committed to investigating the issue and doing our best to resolve it. Our Quality Management System details the policy, organization, and procedures necessary to achieve our required standards.

Introduction

Purpose of Data Collection

1. Staffing Services:
   • We process your personal data, such as your name, contact information, resume, and employment history, to provide you with staffing services. This includes matching you with job opportunities, managing your registration for our talent pool, and facilitating your participation in interviews or assessments.
   • We may also use your contact details to communicate with you regarding job openings, interview schedules, and updates on your application status.
2. Client Services:
   • For our clients, we process personal data such as business contact information and details of your staffing requirements. This allows us to provide tailored staffing solutions, manage contracts, and offer ongoing client support.
3. Website and IT Services:
   • We collect device and usage data to improve our website and online services, ensuring they are user-friendly and function properly. This data helps us enhance your experience and maintain the security of our systems.
4. Marketing and Communications:
   • We may process your personal data to send you marketing communications about our services, industry insights, and upcoming events or webinars. We may also use your data to display personalized advertisements relevant to your interests.
5. Legal Compliance:
   • We process your personal data to comply with legal obligations, such as employment laws, tax requirements, and government regulations. We may also share your data with public authorities when required by law.

Legal Basis for Processing

• Consent: We will obtain your explicit consent before collecting and processing your personal data for specific purposes, such as marketing communications. You have the right to withdraw your consent at any time.
• Contractual Obligations: We process personal data to fulfill our contractual obligations to you as a candidate, client, or partner.
• Legitimate Interests: We may process your data based on our legitimate business interests, such as improving our services, securing our website, and conducting marketing activities.
• Legal Compliance: We may process your personal data to comply with legal obligations, such as responding to legal requests or enforcing our terms and conditions.

Sharing of Personal Data

1. Service Providers:
   • We work with third-party service providers who process personal data on our behalf. These services include IT system administration, website hosting, email communications, payment processing, and data analytics. We ensure that our service providers adhere to strict data protection standards.
2. Clients:
   • We may share candidate profiles, resumes, and other relevant personal data with our clients as part of our staffing services. This allows clients to evaluate candidates for potential employment opportunities.
3. Affiliates:
   • We may share personal data with affiliates within our corporate group for internal administrative purposes, such as client relationship management and marketing.
4. Marketing Partners:
   • We may share data with third-party social media platforms and advertising networks to display personalized advertisements and reach a broader audience. These third parties typically act as separate data controllers.
5. Legal and Government Authorities:
   • If required by law, we may disclose personal data to public and government authorities to comply with legal obligations, such as responding to legal inquiries, audits, or investigations.

Cookies and Tracking Technologies

• Cookies: If you interact with our website, such as leaving a comment or submitting a form, you may opt-in to saving your name, email address, and website in cookies. These cookies are stored for your convenience, so you do not have to re-enter your information on subsequent visits. The cookies will last for one year.
• Third-Party Content: Our website may include links to third-party content, such as articles, videos, or social media feeds. These external websites may collect data about you, use their own cookies, and monitor your interactions with the embedded content. We recommend reviewing the privacy policies of these third-party sites.

Your Rights Regarding Your Personal Data

• Right to Access: You can request access to the personal data we hold about you, including information on how we process it.
• Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request its correction or completion.
• Right to Erasure: You may request the deletion of your personal data, subject to certain conditions and exceptions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data in specific circumstances.
• Right to Data Portability: You have the right to request the transfer of your personal data to another data controller where technically feasible.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes or based on our legitimate interests.
• Right to Withdraw Consent: If we rely on your consent for processing your personal data, you can withdraw your consent at any time.

Data Retention