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Texas Health and Human ServicesGovernment Healthcare

Digital Transformation for State Healthcare Programs

Client
Texas Health and Human Services
Timeline
18 months
Services
Digital TransformationSystem ModernizationCloud Migration
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Texas Health and Human Services

Key Results

Measurable impact delivered

99.9%
System Uptime
Improved from 95% to 99.9% availability
50%
Faster Processing
Application processing times cut in half
100%
Compliance Maintained
All HIPAA and state security requirements met
30%
Cost Reduction
Lower operational costs through cloud optimization

The Challenge

Texas HHS needed to modernize legacy systems supporting critical healthcare programs while ensuring compliance, security, and uninterrupted service to millions of Texas residents.

Key Pain Points

  • Outdated legacy systems hindering service delivery
  • Complex compliance and security requirements
  • Need for zero-downtime migration
  • Integration with multiple state and federal systems
  • Limited budget and strict procurement processes

Our Solution

Executed phased digital transformation leveraging cloud technologies while maintaining compliance with state and federal regulations.

Our Approach

  • Comprehensive assessment of existing systems
  • Phased migration strategy minimizing disruption
  • Cloud-native architecture with security-first design
  • Automated testing and quality assurance
  • Extensive documentation and knowledge transfer

Technologies Used

AWS GovCloud for complianceMicroservices architectureReact for modern user interfacesPostgreSQL for data managementTerraform for infrastructure as code

The Results

Successful modernization enabling better service delivery to Texas residents while meeting all compliance requirements.

Business Outcomes

  • Modernized infrastructure supporting critical healthcare programs
  • Improved service delivery to millions of Texas residents
  • Enhanced security and compliance posture
  • Reduced operational costs and technical debt
  • Scalable platform for future program expansion

Results May Vary

The results presented in this case study are specific to this client's unique circumstances, requirements, and implementation. While we strive to deliver exceptional outcomes for all clients, individual results may vary based on factors including organizational readiness, data quality, user adoption, and specific business requirements. Past performance does not guarantee future results.

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